ARC Portal supports USF NetID Single Sign-on in addition to ARC Portal login. Need more information about this feature?  Please see the Questions and Answers below:

Why are there two ways to login to ARC Portal?
Historically, ARC Portal has required a separate username and password for system access.  With USF NetID Single Sign-on, most USF employed/student users will be able to access their submissions with the same login they already use for other USF systems.  Since not all ARC Portal users have an active USF NetID, existing ARC Portal logins will continue to work as before.   

I have an active NetID, can I use it to login to ARC?
Yes, as long as your ARC Portal account is active and your ARC Portal username matches your USF NetID.  If you have questions about updating your ARC Portal username to match your USF NetID, please contact the ARC Help Desk at rsch-arc@usf.edu or (813) 974-2880.

Do new users still have to register through ARC Portal to receive an account?
Yes, the account registration process has not changed.  All new users must register for access through ARC's 'Register Here' link on the home page. This includes users who need access to BullsIRB and/or BiosafetyNet.

Why doesn't my USF NetID password work on the ARCPortal login screen?
USF NetID login can only occur on the USF NetID login page to which you are redirected upon selecting the 'USF NetID' login option.  After successful USF NetID login, you will be redirected and automatically logged into ARC.

What happens when I use the "Forgot Username" and "Forgot Password" links in ARC?
ARC's "Forgot Username" and "Forgot Password" links only manage your ARC Portal login credentials and must be done on ARC's site (not BullsIRB or BiosafetyNet). Upon using these services, you will receive an ARC system email that contains your ARC Portal username or a link to reset your ARC Portal password.  An ARC Portal password reset will have no effect on your ability to use USF NetID to login. 

What if I forgot my NetID username or password?
Please visit: https://my.usf.edu for help with your USF NetID. The ARC Help Desk does not have access or information on how to update your USF NetID information.