ARC Portal supports USF NetID Single Sign-on in
addition to ARC Portal login. Need more information about this
feature? Please see the Questions and Answers below:
Why are there two ways to login to ARC
Portal?
Historically, ARC Portal has required a separate
username and password for system access. With USF NetID Single
Sign-on, most USF employed/student users will be able to access their
submissions with the same login they already use for other USF
systems. Since not all ARC Portal users have an active
USF NetID, existing ARC Portal logins will continue to work as
before.
I have an active NetID, can I use it to login to
ARC?
Yes, as long as your ARC Portal account is active and your
ARC Portal username matches your USF NetID. If you have questions
about updating your ARC Portal username to match your USF NetID, please contact
the ARC Help Desk at
rsch-arc@usf.edu or (813)
974-2880.
Do new users still have to register
through ARC Portal to receive an account?
Yes, the account
registration process has not changed. All new users must register for
access through ARC's 'Register Here' link on the home page. This includes
users who need access to BullsIRB and/or BiosafetyNet.
Why
doesn't my USF NetID password work on the ARC Portal Login
screen?
USF NetID login can only occur on the USF NetID login page
to which you are redirected upon when selecting the 'USF NetID' login
option. After successful USF NetID login, you will be redirected and
automatically logged into ARC.
What happens when I use the
"Forgot Username" and "Forgot Password" links in ARC?
ARC's
"Forgot Username" and "Forgot Password" links only manage your ARC Portal
login credentials and must be done on ARC's site (not BullsIRB or BiosafetyNet).
Upon using these services, you will receive an ARC system email that
contains your ARC Portal username or a link to reset your ARC Portal
password. An ARC Portal password reset will have no effect on your
ability to select the USF NetID option and use your USF NetID to
login.
What if I forgot my NetID username or
password?
Please visit:
https://my.usf.edu for help with your
USF NetID. The ARC Help Desk does not have access or information on
how to update your USF NetID information.
I'm ready to login,
where do I go?
Click here to
login to ARC 